Four Points by Sheraton Auckland

★★★★

396 Queen Street, 1010 Auckland, New Zealand

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Wi-Fi is available free of charge in every room of our property
Property type:
Hotel
Online booking

About Four Points by Sheraton Auckland

Featuring a fitness centre and family rooms, the 4-star Four Points by Sheraton Auckland is located in Auckland, just 2.6 km from Masefield Beach and close to Auckland Town Hall. The hotel includes 275 rooms with city views and terraces.

Situated near popular attractions such as Auckland Art Gallery and The Civic, both within walking distance, this property also benefits from convenient transport connections including the SKYBUS shuttle station right at its doorstep that provides transfers to Auckland Airport, which lies 21 km away.

Accommodation options range from standard rooms featuring Four Comfort beds to suites with kitchenettes, private balconies or terraces offering city views. All units come equipped with air conditioning, flat-screen TVs with cable channels and Chromecast, refrigerators or full kitchens including microwaves and dishwashers. Bathrooms provide walk-in showers or bathtubs along with complimentary toiletries like shampoo and conditioner. In-room extras include safety deposit boxes, ironing facilities, work desks, sofa beds in some units as well as bed linens and towels.

Guests can enjoy dining at the on-site restaurant or relax in the bar area after a day of sightseeing. Additional services encompass a 24-hour front desk offering currency exchange and concierge assistance alongside daily housekeeping. Business travellers will appreciate the business centre while free WiFi covers all areas of the hotel. Parking options include private parking garages with electric vehicle charging stations available.

Top Amenities

  • Housekeeping services daily
  • Round-the-clock reception
  • Complimentary WiFi
  • Temperature control
  • Gym
  • Smoke-free property

Opt for an unparalleled visit – secure your luxury escape today.

Rooms: 275

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Rooms & Availability

Superior Room with Two Double Beds

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Photo gallery - Superior Room with Two Double Beds
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Room Amenities

  • Power outlet near the bed,
  • Clothes iron,
  • Clothing storage or cupboard,
  • Pillow without feathers,
  • Iron and ironing board,
  • Indoor heating,
  • Down-filled pillow,
  • Climate control,
  • Work desk,
  • Secure safe,
  • Carpet flooring,
  • Garbage bins

Bathroom

  • Hair drying equipment,
  • Plush bathrobe,
  • Shower head cover,
  • Ensuite bathroom,
  • Hair cleanser,
  • Complimentary toiletries,
  • Hair conditioner,
  • Body wash,
  • Shower facilities,
  • Bathroom tissue,
  • Restroom

Media & Technology

  • Safety deposit box for laptops,
  • AM/FM Radio,
  • Television with flat screen,
  • Phone,
  • On-demand streaming service (e.g. Netflix),
  • Television

Food & Drink

  • Vino or sparkling wine,
  • Bottled water,
  • Kettle for hot water,
  • Mini fridge,
  • Wine goblets,
  • Tea and Coffee making facilities

Services & Extras

  • Morning wake-up call,
  • Electronic key card access,
  • Clock with alarm,
  • Bed linens,
  • Wake-up call service/Alarm clock,
  • Bath towels

Outdoor & View

  • Scenery,
  • Urban view

Accessibility

  • Top levels reachable by lift,
  • Elevator access,
  • Step-free shower

Safety & security

  • Fire alarm
Size:
26 m2
Bedroom 1:
Double bed
Number of guests:
2
Photo gallery - Superior King Room
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Size:
23 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Superior King Room with City View
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Size:
23 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Corner Room with King Bed
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Size:
33 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Photo gallery - Deluxe Room with 2 queen beds
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Size:
36 m2
Bedroom 1:
Large bed (King size)
Number of guests:
3
Photo gallery - King Studio with Balcony and City View
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Size:
45 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Photo gallery - Superior Sky Tower Room with King Bed
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Size:
23 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
33 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
2
Details and photos
Size:
50 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
90 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Bedroom 2:
Extra-large double bed (Super-king size)
Number of guests:
4

Amenities

General

General

  • Car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Socializing during happy hours
  • Live musical performances
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Customized dietary menus (upon request)
  • Children's meals
  • Child-friendly buffet options
  • Wine and champagne
  • Fresh fruit
Pool and wellness

Pool and wellness

  • Gymnasium
  • Physical fitness
Transport

Transport

  • Parking structure
  • EV charging station
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Attended parking service
  • Money exchange
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Secure storage compartments
  • Billing statement available
Cleaning services

Cleaning services

  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Climate control
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Audio guidance
  • Physical key entry
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
Physical distancing

Physical distancing

  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are not permitted.
Important information
Please note that there is a 2.75% charge when you pay with a credit card.Please inform in advance of your expected arrival time. At Four Points by Sheraton Auckland, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Four Points by Sheraton Auckland, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Four Points by Sheraton Auckland, all special requests are subject to availability and may incur additional charges.
At Four Points by Sheraton Auckland, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Four Points by Sheraton Auckland
All reviews in one place!

Casey 10 - 2025
10/10
★★★★★

The location was excellent, providing easy access to nearby streets and venues. Rooms were spacious and comfortable, with clean bathrooms and good showers. Staff members were polite, friendly, and helpful throughout the stay. The hotel featured a nice restaurant and offered a good breakfast option. Proximity to the town hall made it convenient for attending shows.

ℹ) Reviews represent the subjective opinions of users, not sleephotelsauckland.com, and may differ from our assessment of Four Points by Sheraton Auckland

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FAQ

How much does it cost to stay at Four Points by Sheraton Auckland?

Price depends on dates and booking conditions. Enter your dates to see the current rates.

Is the property popular among families?

The property is not fully adapted for children, but is welcoming to all.

Is there a security alarm system at Four Points by Sheraton Auckland?

Yes, a security alarm system is installed.

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