SO/ Auckland 5★
- Corner of Customs East Street and Gore Street, 1010 Auckland,
New Zealand - 
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Property Info: SO/ Auckland
Featuring sweeping city and ocean views, the 5-star SO/ Auckland is situated in the downtown Britomart district of Auckland. This luxurious urban hotel includes 122 rooms inspired by New Zealand's Volcanic Elements, blending avant-garde design with local energy. Located just 400 metres from Sky Tower and a mere 200 metres from Britomart Train Station, SO/ Auckland offers guests an exceptional waterfront experience.
The property lies only 500 metres from the ferry terminal, placing it steps away from vibrant transport connections. The nearest airport, Auckland Airport, is approximately 20 km away. Guests can explore nearby landmarks easily while enjoying access to prominent local spots such as the Waitemata Harbour and Auckland skyline.
Rooms at SO/ Auckland feature modern amenities including a minibar, Nespresso coffee machine, flat-screen TV with satellite channels and streaming services, as well as free Wi-Fi throughout. Each room has a private bathroom equipped with a bathtub or spa bath, walk-in shower options without steps, hairdryer, bathrobes and slippers along with complimentary toiletries like shampoo and conditioner. Additional comforts include air conditioning, heating, safe deposit boxes suitable for laptops, trouser presses and ironing facilities.
Guests benefit from an indoor heated pool available year-round alongside a fully equipped fitness centre and spa wellness area offering massages and relaxation lounges. Dining options consist of Harbour Society restaurant serving Asian-inspired dishes with harbour views plus Javalab Café for French patisserie-style treats paired with artisan coffee. The hotel also features multiple bars including MIXO lobby bar and HI-SO rooftop bar where cocktails accompany live music performances. Services comprise a 24-hour front desk reception supported by concierge assistance, parking garage facilities are available alongside lift access to upper floors.
Property Overview
Indoor swimming pool
Round-the-clock reception
Gym
Complimentary WiFi
Smoke-free rooms
Car park
Book your luxurious and comfortable stay via sleephotelsauckland.com for an unforgettable experience.
Rooms: 122Check Availability
Select Accommodation
Atelier King Suite with Club Signature Access
Room overview
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- Sitting area,
- Garment hanging rack,
- Indoor heating,
- Work desk,
- Trousers press,
- Clothes drying stand,
- Clothes dryer,
- Power outlet near the bed,
- Pillow without feathers,
- Climate control,
- Infant beds,
- Electrical converter,
- Secure safe,
- Couch,
- Clothes iron,
- Iron and ironing board,
- Carpet flooring,
- Clothing storage or cupboard,
- Garbage bins
- Hair cleanser,
- Plush bathrobe,
- Hair conditioner,
- Shower facilities,
- Bathtub,
- Complimentary toiletries,
- Bathroom tissue,
- Body wash,
- Hair drying equipment,
- Footwear for indoors,
- Tooth cleaning brush,
- Ensuite bathroom,
- Bathtub or shower,
- Restroom,
- Shower head cover
- Television with flat screen,
- Phone,
- Television,
- On-demand streaming service (e.g. Netflix),
- TV with satellite channels,
- AM/FM Radio,
- Portable Wi-Fi device,
- Safety deposit box for laptops,
- Television with cable channels,
- Docking station for iPod
- Wine goblets,
- Kettle for hot water,
- Mini refrigerator,
- Coffee maker,
- Vino or sparkling wine,
- Bottled water,
- Tea and Coffee making facilities,
- Mini fridge,
- Chocolates or biscuits
- Wake-up call service/Alarm clock,
- Electronic key card access,
- Storage lockers,
- Physical key entry,
- Access to executive lounge,
- Bath towels,
- Bed linens,
- Morning wake-up call,
- Clock with alarm
- Ocean view,
- Scenery,
- Outdoor terrace
- Top levels reachable by lift,
- Step-free shower,
- Elevator access
- Emergency fire extinguisher,
- CO (carbon monoxide) detector,
- Sources of carbon monoxide,
- Fire alarm
- Personal concierge assistance,
- Complimentary evening refreshments in the executive lounge,
- Complimentary access to the fitness center,
- Free breakfast in the executive lounge,
- Complimentary afternoon beverages and snacks in the executive lounge
Size: 44 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3 
Studio King Room
See full detailsSize: 34 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Loft King Suite with Club Signature Access
See full detailsSize: 38 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 3
Collection Twin Room
Room overviewSize: 32 m2
Bedroom 1 - Single bed
Number of guests: 2
Collection King Room
Details, photos, amenitiesSize: 32 m2
Bedroom 1 - Extra-large double bed (Super-king size)
Number of guests: 2
On-site Amenities
General
- Car park
- Wireless internet access throughout the property
Activities
- Socializing during happy hours
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Dining area
- In-room dining
- Lounge
- Breakfast served in the room
- Prepared lunch boxes
- Refreshment stand
- Customized dietary menus (upon request)
- Children's meals
- Child-friendly buffet options
- Wine and champagne
- On-site coffee shop
Pool and wellness
- Gymnasium
- Relaxation and wellness center
- Body massage
- Indoor swimming pool
- Year-round indoor pool
- Temperature-controlled pool
- Beach chairs or sun loungers
- Spa resting area
- Spa and wellness packages
- Back rub
- Cervical massage
- Feet massage
- Massage for couples
- Cranial massage
- Palm massage
- Entire body massage
- Physical fitness
- Fitness and spa changing rooms
- Pool for swimming
- Swimming facility
Transport
- Vehicle rental
- Parking structure
- Handicap-accessible parking
Reception services
- Round-the-clock reception
- Quick check-in/check-out
- Attended parking service
- Money exchange
- Travel information desk
- Baggage holding area
- Personalized guest services
- Secure storage compartments
- Billing statement available
Common areas
- Outdoor patio
- Patio furniture
Entertainment and family services
- Childcare/babysitting services
- Dance club/Disc jockey
Cleaning services
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Conference/event spaces
- Corporate hub
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Amenities for guests with disabilities
- Rooms for families
- Elevator
- Climate control
- Smoke-free property
- Climate control system
- Accessible for wheelchairs
- Restroom with support rails
- Physical key entry
- Electronic key card entry
Safety & security
- Secure storage locker
- Round-the-clock security
- Security alert system
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Property provides thermometers for guest use
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
- Protective screens or barriers between employees and guests in relevant areas
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- A parking garage is provided along with accessible parking options.
Guest Regulations
Check-in
- From 15:00 Until 21:00 hours
Check-out
- From 06:00 Until 11:00 hours
Pets
- Pets are not permitted.
Important information
Contact methodsProperty Reviews
Check guest reviews about SO/ Auckland
All reviews in one place!
Nice place, good for quick stop. Close to shops and food. Room was big enough, clean. Bed comfy, bathroom nice size. Quiet street, easy walk to main sights. Parking nearby, check-in simple.