Quest Auckland Serviced Apartments 4★
- 363 Queen Street, 1010 Auckland,
New Zealand - 
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Gallery: Rooms and Amenities at Quest Auckland Serviced Apartments
Information about Quest Auckland Serviced Apartments
Featuring spacious apartments with private balconies offering park or city views, the 4-star Quest Auckland Serviced Apartments are located in Auckland's Central Business District. This aparthotel includes 81 rooms and is situated only a 5-minute walk from Civic Theatre and a short 10-minute stroll from Skycity Casino.
Positioned on Queen Street, Quest Auckland is also within walking distance of Viaduct Harbour, just 15 minutes away. The property offers convenient access to Auckland Airport, which can be reached by car in approximately 25 minutes.
Each modern apartment features air conditioning and includes full kitchen facilities such as a stovetop, oven, microwave, refrigerator, dishwasher and electric kettle. Guests will find seating areas with flat-screen TVs offering satellite channels along with work desks and sofas. Bathrooms come equipped with showers, complimentary toiletries including shampoo and conditioner, hairdryers as well as towels. Additional room amenities include bed linen, irons with ironing boards, safety deposit boxes, washing machines and clothes drying racks.
Guests benefit from services like daily housekeeping alongside laundry facilities including tumble dryers. Connectivity is ensured through free Wi-Fi available throughout all areas of the building. Parking options include private parking garages with accessible parking spaces plus electric vehicle charging stations. The aparthotel also provides express check-in/out services and lift access to upper floors for convenience.
Key Advantages
Complimentary WiFi
On-site parking
Smoke-free property
Accommodations for families
Temperature control
Housekeeping services daily
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Rooms: 81Check Room Rates
Your Stay Options
Studio
More information
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- Garbage bins,
- Indoor heating,
- Garment hanging rack,
- Clothes iron,
- Infant beds,
- Clothing storage or cupboard,
- Power outlet near the bed,
- Laundry machine,
- Sitting area,
- Climate control,
- Pillow without feathers,
- Work desk,
- Carpet flooring,
- Iron and ironing board,
- Clothes dryer
- Ensuite bathroom,
- Hair conditioner,
- Shower head cover,
- Complimentary toiletries,
- Bathroom tissue,
- Shower facilities,
- Restroom,
- Hair cleanser,
- Body wash,
- Hair drying equipment
- Television,
- Television with flat screen,
- Phone,
- TV with satellite channels
- Small kitchen area,
- Cooking range,
- Mini fridge,
- Kettle for hot water,
- Wine goblets,
- Microwave oven,
- Tea and Coffee making facilities,
- Eating space,
- Bottled water,
- Eating table,
- Cooking utensils,
- Bread toaster
- Bath towels,
- Electronic key card access,
- Morning wake-up call,
- Bed linens
- View of the garden,
- Scenery,
- Urban view,
- Outdoor terrace
- Top levels reachable by lift,
- Elevator access
- Private flat within the building
- Fire alarm
- Individual air conditioning in guest rooms
- Hand sanitizer provided
Size: 33 m2
Bedroom 1 - Single bed
Number of guests: 2 
Executive Studio
Room overview
Size: 30 m2
Bedroom 1 - Double bed
Number of guests: 2
One-Bedroom Apartment
See full detailsSize: 47 m2
Bedroom 1 - Double bed
Number of guests: 2
Two-Bedroom Apartment
Amenities and photosSize: 80 m2
Bedroom 1 - Single bed
Bedroom 2 - Extra-large double bed (Super-king size)
Number of guests: 5
Two-Bedroom Executive Apartment
Room features & gallerySize: 80 m2
Bedroom 1 - Single bed
Bedroom 2 - Large bed (King size)
Number of guests: 4
Full Amenities List
General
- Car park
- On-site parking
- Exclusive parking
- Wireless internet access throughout the property
Activities
- Temporary art exhibitions
- Live stand-up comedy
Services
- Online services
- Wireless Internet
- Complimentary Wi-Fi
Food & Drink
- Beverage vending machine
- Snack vending machine
- Food delivery service
Pool and wellness
- Gymnasium
- Physical fitness
- Exercise classes
Transport
- Parking structure
- EV charging station
- Handicap-accessible parking
Reception services
- Quick check-in/check-out
- Baggage holding area
- Exclusive check-in/check-out
- Billing statement available
Entertainment and family services
- Childcare/babysitting services
Cleaning services
- Washing service
- Clothes dry cleaning
- Garment ironing service
- Pants pressing
- Everyday cleaning service
Business facilities
- Corporate hub
- Facsimile and photocopy services
Miscellaneous
- No smoking rooms
- Rooms for families
- Elevator
- Climate control
- Hypoallergenic room
- Smoke-free property
- Climate control system
- Assigned smoking zone
- Electronic key card entry
Safety & security
- Secure storage locker
- Fire detection alarms
- Surveillance cameras in shared spaces
- Exterior video surveillance
- Emergency fire suppression devices
Safety features
- Personnel adhere to all safety guidelines set by local authorities
- Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
- Hand sanitizing stations in guest rooms and essential areas
- Procedures implemented to monitor guest health
- Availability of first aid kits
- Connection to healthcare professionals
- Face coverings available for guests
Physical distancing
- Touch-free check-in/check-out
- Non-cash payment options
- Social distancing guidelines observed
Internet
- Complimentary WiFi!
- The property offers internet services with free WiFi available in all areas.
Parking
- On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.
Terms of Stay
Check-in
- From 14:00 Until 20:00 hours
Check-out
- From 07:00 Until 11:00 hours
Pets
- Pets are not permitted.
Important informationPlease note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.
Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:
1 night stays - Serviced daily
2-4 night stays - Serviced every second day
5+ night stays - Serviced twice weekly
Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.
Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.
Bathroom Refurnishments Start April 2024 .Please inform in advance of your expected arrival time. At Quest Auckland Serviced Apartments, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
At Quest Auckland Serviced Apartments, hen, stag, or similar parties are not accepted.
At Quest Auckland Serviced Apartments, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Quest Auckland Serviced Apartments, all special requests are subject to availability and may incur additional charges.
At Quest Auckland Serviced Apartments, guests under 18 may only check in if accompanied by a parent or legal guardian.
Contact methodsTraveler Reviews
Check guest reviews about Quest Auckland Serviced Apartments
All reviews in one place!
Clean, quiet place. Close to town hall and public transport. Staff helpful, friendly. Easy access to attractions. Good value for money.