Show on map
Map - Mercure Auckland Queen Street - GPS: -36.856793, 174.76194
See availability

Mercure Auckland Queen Street 4★

  • 500 Queen Street, 1010 Auckland, New Zealand - View on map
8.3 /10
Very good
Wi-Fi is available free of charge in every room of our property
Property type: Hotel
Reserve

Get to know Mercure Auckland Queen Street

Featuring air-conditioned rooms and free WiFi, the 4-star Mercure Auckland Queen Street is located in Auckland just 600 metres from Auckland Town Hall. This hotel includes 96 rooms and offers private parking along with a restaurant and fitness centre for guests' convenience.

The property is also close to popular landmarks such as Aotea Square, Auckland Art Gallery, and Aotea Centre. Auckland Airport lies 19 km away, providing easy access for travellers.

Guest rooms at Mercure Auckland Queen Street are equipped with flat-screen TVs, safety deposit boxes, wardrobes, work desks, alarm clocks, irons and linens. Each room features a private bathroom with a walk-in shower or bathtub including complimentary toiletries like shampoo and conditioner. Tea and coffee making facilities are available alongside refrigerators in every unit. Some rooms offer balconies or patios as well as private entrances.

Guests can enjoy dining options including an on-site restaurant serving buffet breakfasts along with continental or Full English/Irish choices. Additional amenities include room service and a bar area for refreshments. The hotel provides comprehensive services such as a 24-hour front desk speaking multiple languages including Mandarin, English, Spanish and Hindi, accessible parking, luggage storage, daily housekeeping, express check-in/check-out, lift access to rooms, dry cleaning, ironing service, carbon monoxide detectors, smoke detectors, WiFi coverage throughout the building plus telephone connectivity.

Booking your stay is now easier than ever – plan your dream trip in just a few clicks on sleephotelsauckland.com.

Rooms: 96

Choose Dates

Accommodation Offer

Deluxe King Room

More information
Photo gallery - Deluxe King Room
Room Amenities
  • Climate control,
  • Separate entryway,
  • Work desk,
  • Power outlet near the bed,
  • Garment hanging rack,
  • Clothing storage or cupboard,
  • Carpet flooring,
  • Clothes iron,
  • Secure safe,
  • Garbage bins,
  • Indoor heating
Bathroom
  • Bathroom tissue,
  • Restroom,
  • Ensuite bathroom,
  • Hair conditioner,
  • Body wash,
  • Shower facilities,
  • Bathtub or shower,
  • Complimentary toiletries,
  • Hair cleanser,
  • Hair drying equipment
Media & Technology
  • AM/FM Radio,
  • Phone,
  • Television with flat screen
Food & Drink
  • Tea and Coffee making facilities,
  • Mini fridge
Services & Extras
  • Clock with alarm,
  • Electronic key card access,
  • Bed linens,
  • Bath towels,
  • Morning wake-up call,
  • Wake-up call service/Alarm clock
Outdoor & View
  • Outdoor terrace
Accessibility
  • Elevator access,
  • Step-free shower
Safety & security
  • Fire alarm,
  • CO (carbon monoxide) detector
Physical distancing
  • Individual air conditioning in guest rooms
Exclusive services
  • Complimentary access to the fitness center

Superior King Room

Full description
Photo gallery - Superior King Room

Standard Queen Room with Two Queen Beds

Full description
Photo gallery - Standard Queen Room with Two Queen Beds

Standard King Room

Details, photos, amenities
Details and photos

Facilities

General

General

  • Car park
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Live sports events (televised)
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
Pool and wellness

Pool and wellness

  • Gymnasium
  • Physical fitness
Transport

Transport

  • Parking structure
  • Handicap-accessible parking
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Baggage holding area
  • Billing statement available
Common areas

Common areas

  • Patio furniture
Cleaning services

Cleaning services

  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Climate control
  • Smoke-free property
  • Climate control system
  • Assigned smoking zone
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Lowered washbasin in bathroom
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Non-cash payment options
  • Social distancing guidelines observed

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is offered, featuring private parking, a parking garage, and accessible parking options.

Guest Guidelines

Check-in

  • From 14:00 Until 00:00 hours

Check-out

  • From 05:00 Until 11:00 hours

Pets

  • Pets are not permitted.
Important information
Please note, there is a 1.4% credit card surcharge when using a credit card.At Mercure Auckland Queen Street, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mercure Auckland Queen Street, all special requests are subject to availability and may incur additional charges.
Contact methods
☎ telephone
@ E-mail

Traveler Reviews

Check guest reviews about Mercure Auckland Queen Street
All reviews in one place!

Clare 10 - 2025
8/10

Located near many attractions of Auckland, the accommodation offers clean and tidy rooms with a decent size despite being small. The breakfast buffet is plentiful and included, complemented by great service from friendly staff. The location is good but situated near the top of a hill. A fast lift adds convenience to the stay.

ℹ) Reviews represent the subjective opinions of users, not sleephotelsauckland.com, and may differ from our assessment of Mercure Auckland Queen Street

Share your opinion

1
2
3
4
5
6
7
8
9
10

Stay Details

What are the check-in and check-out times at Mercure Auckland Queen Street?

Check-in starts at 14:00 and check-out is by 11:00.

Is there parking at Mercure Auckland Queen Street?

Yes, there is parking for guests, ensuring convenience and safety.

Are social distancing rules followed at Mercure Auckland Queen Street?

Yes, social distancing rules are followed.

Other Options in Auckland

Looking for a specific property type? Check Auckland