Airport Gateway Hotel

Guests must be at least 18 years old to check in.

We welcome children of all ages.

The property may require a deposit of 150.00 NZD.

Deposit payment method: cash.

Cot - for children aged 0-2 · free of charge

Only booked number of guests are allowed to stay with us.

Please keep the hotel informed of your arrival time or changes.

Contact details are on the booking confirmation.

Transfers: Complimentary transfers are available to and from Domestic and International Airport to the hotel.

Please let the hotel know in advance if you want to use this service.

You must show a valid photo ID and credit card upon check in.

The property requires an NZD 150 credit card pre-authorisation or cash deposit upon check in to cover any incidental charges or damages.

This is a Refundable Bond during the stay.

There is a 3.15% surcharge applicable on all online bookings made through Cards.

Please Note: Non-refundable rate plans will continue to be charged the full accommodation cost within 24-hours of booking being made as per standard policy.

No changes or modifications will be accepted on these rate plans.

Cancellations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges.

Cancellations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodation cost per room booked.

A photo ID and credit card are required at check-in.

Special requests are subject to availability and may incur additional charges.

Please inform in advance of your expected arrival time.

Enter your request in the Special Requests box when booking, or contact the property using the details in your confirmation.

Guests under 18 must be accompanied by a parent or legal guardian to check in.